{"title":"Returns and Exchanges","description":"\u003cdiv style=\"max-width: 780px; margin: 0 auto; padding: 48px 24px 64px; font-family: Arial, sans-serif; color: #2E2E2E;\"\u003e\n\n  \u003c!-- Header --\u003e\n  \u003cdiv style=\"text-align: center; margin-bottom: 48px;\"\u003e\n    \u003cp style=\"font-family: Arial, sans-serif; font-size: 12px; letter-spacing: 2px; text-transform: uppercase; color: #6B4A66; margin: 0 0 12px;\"\u003eShopping with Confidence\u003c\/p\u003e\n    \u003ch1 style=\"font-family: Georgia, serif; font-size: 36px; color: #6B4A66; margin: 0 0 16px; font-weight: normal;\"\u003eReturns \u0026amp; Exchanges\u003c\/h1\u003e\n    \u003cp style=\"font-size: 16px; color: #2E2E2E; max-width: 560px; margin: 0 auto; line-height: 1.7;\"\u003eWe want every dancer to love what they find here. If something isn't quite right, we're always happy to help — just reach out and we'll sort it out together.\u003c\/p\u003e\n  \u003c\/div\u003e\n\n  \u003c!-- Divider --\u003e\n  \u003cdiv style=\"width: 60px; height: 2px; background-color: #DFCBDA; margin: 0 auto 48px;\"\u003e\u003c\/div\u003e\n\n  \u003c!-- Our Promise --\u003e\n  \u003cdiv style=\"background-color: #F5EEF4; border-left: 4px solid #6B4A66; padding: 24px 28px; border-radius: 0 8px 8px 0; margin-bottom: 48px;\"\u003e\n    \u003cp style=\"font-family: Georgia, serif; font-size: 18px; color: #6B4A66; margin: 0 0 8px; font-style: italic;\"\u003eOur promise to you\u003c\/p\u003e\n    \u003cp style=\"font-size: 15px; line-height: 1.7; margin: 0; color: #2E2E2E;\"\u003eEvery costume at ReSpin Boutique has been reviewed with care — and we describe each item as honestly as we can. If your order arrives and something isn't as described, please don't hesitate to get in touch. We'll always do our best to make it right.\u003c\/p\u003e\n  \u003c\/div\u003e\n\n  \u003c!-- Section: Eligible Returns --\u003e\n  \u003cdiv style=\"margin-bottom: 40px;\"\u003e\n    \u003ch2 style=\"font-family: Georgia, serif; font-size: 22px; color: #6B4A66; font-weight: normal; margin: 0 0 16px; padding-bottom: 10px; border-bottom: 1px solid #DFCBDA;\"\u003eWhat Can Be Returned\u003c\/h2\u003e\n    \u003cp style=\"font-size: 15px; line-height: 1.7; margin: 0 0 16px;\"\u003eNew wholesale items purchased from ReSpin Boutique may be returned or exchanged within \u003cstrong\u003e7 days\u003c\/strong\u003e of delivery (or pickup), provided they meet the following conditions:\u003c\/p\u003e\n    \u003cul style=\"margin: 0 0 16px; padding-left: 20px; font-size: 15px; line-height: 1.9; color: #2E2E2E;\"\u003e\n      \u003cli\u003eItem is unworn, unwashed, and unaltered\u003c\/li\u003e\n      \u003cli\u003eAll original tags are attached\u003c\/li\u003e\n      \u003cli\u003eItem is returned in its original packaging\u003c\/li\u003e\n      \u003cli\u003eItem was not marked as Final Sale at time of purchase\u003c\/li\u003e\n    \u003c\/ul\u003e\n    \u003cp style=\"font-size: 15px; line-height: 1.7; margin: 0;\"\u003eApproved returns are issued as \u003cstrong\u003estore credit\u003c\/strong\u003e, which never expires and can be used toward anything in the shop. Exchanges are also welcome — just let us know what you'd like instead and we'll do our best to make it happen.\u003c\/p\u003e\n  \u003c\/div\u003e\n\n  \u003c!-- Section: Final Sale --\u003e\n  \u003cdiv style=\"margin-bottom: 40px;\"\u003e\n    \u003ch2 style=\"font-family: Georgia, serif; font-size: 22px; color: #6B4A66; font-weight: normal; margin: 0 0 16px; padding-bottom: 10px; border-bottom: 1px solid #DFCBDA;\"\u003eFinal Sale Items\u003c\/h2\u003e\n    \u003cp style=\"font-size: 15px; line-height: 1.7; margin: 0 0 16px;\"\u003eThe following items are \u003cstrong\u003efinal sale\u003c\/strong\u003e and cannot be returned or exchanged:\u003c\/p\u003e\n    \u003cul style=\"margin: 0 0 16px; padding-left: 20px; font-size: 15px; line-height: 1.9; color: #2E2E2E;\"\u003e\n      \u003cli\u003e\n\u003cstrong\u003eAll consignment items\u003c\/strong\u003e — these are pre-loved pieces sold on behalf of their owners, and all sales are final\u003c\/li\u003e\n      \u003cli\u003e\n\u003cstrong\u003eItems marked Final Sale\u003c\/strong\u003e at the time of purchase\u003c\/li\u003e\n      \u003cli\u003e\n\u003cstrong\u003eWorn or altered costumes\u003c\/strong\u003e — any item that has been worn, washed, or altered after purchase\u003c\/li\u003e\n    \u003c\/ul\u003e\n    \u003cp style=\"font-size: 15px; line-height: 1.7; margin: 0;\"\u003eWe take care to photograph and describe every item accurately. If you have questions about a consignment item before purchasing, please \u003ca href=\"mailto:alyson@respinboutique.com\" style=\"color: #6B4A66; text-decoration: underline;\"\u003ereach out\u003c\/a\u003e — we're happy to share more details or photos.\u003c\/p\u003e\n  \u003c\/div\u003e\n\n  \u003c!-- Section: Return Shipping --\u003e\n  \u003cdiv style=\"margin-bottom: 40px;\"\u003e\n    \u003ch2 style=\"font-family: Georgia, serif; font-size: 22px; color: #6B4A66; font-weight: normal; margin: 0 0 16px; padding-bottom: 10px; border-bottom: 1px solid #DFCBDA;\"\u003eReturn Shipping\u003c\/h2\u003e\n    \u003cp style=\"font-size: 15px; line-height: 1.7; margin: 0 0 16px;\"\u003eWho covers the cost of return shipping depends on the reason for the return:\u003c\/p\u003e\n\n    \u003c!-- Two column cards --\u003e\n    \u003cdiv style=\"display: flex; gap: 16px; flex-wrap: wrap; margin-bottom: 16px;\"\u003e\n      \u003cdiv style=\"flex: 1; min-width: 220px; background-color: #F5EEF4; border-radius: 8px; padding: 20px 22px;\"\u003e\n        \u003cp style=\"font-family: Georgia, serif; font-size: 15px; color: #6B4A66; font-weight: bold; margin: 0 0 8px;\"\u003eOur mistake\u003c\/p\u003e\n        \u003cp style=\"font-size: 14px; line-height: 1.7; margin: 0; color: #2E2E2E;\"\u003eIf an item arrives damaged, significantly different from its description, or the wrong item was sent — \u003cstrong\u003ewe cover return shipping\u003c\/strong\u003e. Please contact us within 7 days of delivery and we'll arrange everything.\u003c\/p\u003e\n      \u003c\/div\u003e\n      \u003cdiv style=\"flex: 1; min-width: 220px; background-color: #F5EEF4; border-radius: 8px; padding: 20px 22px;\"\u003e\n        \u003cp style=\"font-family: Georgia, serif; font-size: 15px; color: #6B4A66; font-weight: bold; margin: 0 0 8px;\"\u003eChange of mind\u003c\/p\u003e\n        \u003cp style=\"font-size: 14px; line-height: 1.7; margin: 0; color: #2E2E2E;\"\u003eIf you've changed your mind or the fit isn't quite right — \u003cstrong\u003ereturn shipping is the buyer's responsibility\u003c\/strong\u003e. We recommend using a tracked shipping method, as we can't be responsible for items lost in transit.\u003c\/p\u003e\n      \u003c\/div\u003e\n    \u003c\/div\u003e\n\n    \u003cp style=\"font-size: 15px; line-height: 1.7; margin: 0;\"\u003eFor local Tsawwassen pickup orders, returns can be arranged by appointment at no extra cost. Just send us a message and we'll find a time that works.\u003c\/p\u003e\n  \u003c\/div\u003e\n\n  \u003c!-- Section: Rentals --\u003e\n  \u003cdiv style=\"margin-bottom: 48px;\"\u003e\n    \u003ch2 style=\"font-family: Georgia, serif; font-size: 22px; color: #6B4A66; font-weight: normal; margin: 0 0 16px; padding-bottom: 10px; border-bottom: 1px solid #DFCBDA;\"\u003eRentals\u003c\/h2\u003e\n    \u003cp style=\"font-size: 15px; line-height: 1.7; margin: 0 0 12px;\"\u003eRental costumes are governed by our separate Rental Agreement. As a reminder:\u003c\/p\u003e\n    \u003cul style=\"margin: 0; padding-left: 20px; font-size: 15px; line-height: 1.9; color: #2E2E2E;\"\u003e\n      \u003cli\u003eA deposit of \u003cstrong\u003e$50–$100\u003c\/strong\u003e is required at time of booking\u003c\/li\u003e\n      \u003cli\u003eLate returns are subject to a \u003cstrong\u003e$10\/day\u003c\/strong\u003e late fee\u003c\/li\u003e\n      \u003cli\u003eRentals are not eligible for refund or store credit\u003c\/li\u003e\n    \u003c\/ul\u003e\n  \u003c\/div\u003e\n\n  \u003c!-- How to Start a Return --\u003e\n  \u003cdiv style=\"background-color: #6B4A66; border-radius: 10px; padding: 32px 36px; margin-bottom: 48px; text-align: center;\"\u003e\n    \u003cp style=\"font-family: Georgia, serif; font-size: 20px; color: #FFFFFF; margin: 0 0 10px; font-style: italic;\"\u003eReady to start a return or exchange?\u003c\/p\u003e\n    \u003cp style=\"font-size: 15px; color: #DFCBDA; line-height: 1.7; margin: 0 0 24px;\"\u003eEmail us at \u003cstrong style=\"color: #FFFFFF;\"\u003ealyson@respinboutique.com\u003c\/strong\u003e within 7 days of receiving your order. Please include your order number, a brief description of the issue, and (if applicable) a photo. We'll get back to you as quickly as we can.\u003c\/p\u003e\n    \u003ca href=\"mailto:alyson@respinboutique.com\" style=\"display: inline-block; background-color: #FFFFFF; color: #6B4A66; font-family: Arial, sans-serif; font-size: 14px; font-weight: bold; letter-spacing: 1px; text-transform: uppercase; text-decoration: none; padding: 14px 32px; border-radius: 4px;\"\u003eEmail Us\u003c\/a\u003e\n  \u003c\/div\u003e\n\n  \u003c!-- Sign off --\u003e\n  \u003cdiv style=\"text-align: center;\"\u003e\n    \u003cp style=\"font-size: 15px; line-height: 1.8; color: #2E2E2E; margin: 0 0 6px;\"\u003eThank you for shopping with us and supporting the ReSpin community.\u003c\/p\u003e\n    \u003cp style=\"font-family: Georgia, serif; font-size: 16px; color: #6B4A66; font-style: italic; margin: 0;\"\u003eKeep dancing,\u003cbr\u003eAlyson \u0026amp; Sophie\u003c\/p\u003e\n  \u003c\/div\u003e\n\n\u003c\/div\u003e","products":[],"url":"https:\/\/www.respinboutique.com\/collections\/returns-and-exchanges.oembed","provider":"Respin Boutique","version":"1.0","type":"link"}